Toll Free: 1300 551 077 (AU) | +64 9 845 1245 (NZ) [email protected]

Practitioner-Only Policy

Policy for supply of practitioner only products

Applies to the Bio-Practica products including following brands:

Magnesium Diasporal® | Basica® |  ToxaPrevent® | Bio-Practica | Heel (excluding Traumeel) | Reckeweg | Brauer Professional

This policy follows guidelines set by the Complementary Medicines Australia (CMA) code of practice and supply for Practitioner Only complementary medicines (

Bio-Practica products may only be dispensed by fully qualified healthcare practitioners, or a registered and practising professional operating in a therapeutic environment. This means a formal consultation has occurred, thorough case notes taken and patient records retained. In-store advice to consumers does not constitute a consultation.

According to section 42AA (appendix 9) of the Therapeutic Goods Act a voluntary restriction of supply aims to ensure only those health professionals with the training and experience in ingestible medicine modalities are supplied Practitioner Only products.

The TGA recognises the following healthcare practitioners:

  1. Medical practitioners, psychologists, dentists, pharmacists, optometrists, chiropractors, physiotherapists, nurses, midwives, dental hygienists, dental prosthetists, dental therapists or osteopaths; or
  2. Herbalists, homoeopathic practitioners, naturopaths, nutritionists, practitioners of traditional Chinese medicine or podiatrists registered under a law or territory.

Healthcare practitioners must be:

  1. Qualified with (accredited) training and experience in ingestible medicines and or registered.
  2. Accredited with a relevant and recognised professional association.
  3. Provide a professional health assessment which includes the creation and maintenance of patient records in accordance to the ethics and professional standards to which the individual Health Professional is bound.
  4. Students – students in their final year/s (third and fourth year of study), studying nutrition or naturopathy, may purchase products for educational and/or personal use. Students in their final year/s (third and fourth year of study), are able to dispense products if they are under the supervision of an educational facility or working under the supervision of a fully qualified practitioner.

Pharmacies and health food stores may only supply Bio-Practica products to consumers upon presentation of a current prescription (script) from their healthcare practitioner.

Bio-Practica reserves the right to grant, restrict or review the supply of our practitioner only range on a case-by-case basis, based upon consideration of the above criteria.

Conditions of supply of practitioner only products to retail outlets

  1. Display of Bio-Practica products in store. Strictly no public access
    The Bio-Practica range should not be accessible in any retail consumer outlet. All products must be kept ‘behind the counter’ and out of reach from the consumer. Refrigerated products may be stored in an accessible retail fridge provided that the designated area is clearly labelled for practitioner dispensing only.
  2. Display of Bio-Practica products on the internet to consumers. This is strictly prohibited.
    Any information regarding a Bio-Practica product may only show a product image, product name, price and a unit size (eg 60 tablets). No descriptions of products or indications of use are to be displayed. Each product image or description must be accompanied by the following statement:This is a ‘Practitioner Only’ product and can only be prescribed following a professional assessment with a qualified healthcare professional.
  3. Discontinuation of supply
    Bio-Practica reserves the right to discontinue supply to any customer that does not comply with the above mentioned supply condition. Bio-Practica reserves the right to grant, restrict or review the supply of our Practitioner Only range on a case by case basis, in line with the above criteria.

Our Promise

Bio-Practica is committed to practitioners being at the forefront of integrative healthcare by providing innovative, premium quality, Practitioner Only natural medicines.

For further enquires on the Bio-Practica policy for supply of Practitioner Only products, please contact Bio-Practica on 1300 551 077.

Practitioner Assistance

For advice and support in prescribing Bio-Practica products, we have a dedicated practitioner assistance line to help you best care for your clients. Please contact us on 1300 551 077 if you require assistance.